Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
Event Problem😒
Answers
-
Hi and Welcome to our Community
Make sure update your App .
The Event or Challenges is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and please check this page
-
Hello and welcome to the community.
The episode race is a test feature which means that it is not guaranteed to always be in your game. It is available to only a fraction of all players, or it might be missing due to temporary issues, but will return to your game soon. To see if it works, Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache if you are using a browser. However, even if doesn't, you'll get the reward soon.
The win streak has been missing for a while but will also return too, otherwise it is a test feature.
-
Hi @lhalha
Welcome to the Community!
Please follow these troubleshooting options:
Make sure update your App, Clear Cache from your Game try to Log out, restart your phone wait for a few minutes restart your phone back and Log back in to the Game.
The Event or Challenges is in the Test Group so we cannot say for sure that you will always find this feature.
Have a great day!
