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pasundinpasundin Posts: 1 Newbie

I have been playing Pet Rescue Saga for years on my MacBookAir. Now for the past 3 weeks I have received the above message. I do have access to the game on my iphone and my ipad. I deleted the game on my MacBookAir and reinstalled it and still get the above error message.

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Answers

  • kiara_waelkiara_wael Posts: 36,253 Candy Moderator

    Hi and Welcome to our Community

    To make sure the fixes are visible in your game, please clear the cache and cookies for your browser and make sure to use Google Chrome, Mozilla Firefox or Opera wherever possible. If you’re still seeing the issue after trying these steps, then we would strongly recommend you try to play on mobile instead.

    If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game, Windows 7 or older systems are no longer supported by Microsoft. 

    If you’re still experiencing this and it has affected a purchase you’ve just made, please email Player Support here to get the purchase corrected.

    and visit Pet Rescue Saga Community




  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 19,824 Candy Moderator

    Welcome to the King Community.

    We're sorry for your inconvenience and your issue is a temporary one which may be resolved with the next game app update. The problem has already been reported and you will find the latest details HERE.

    Thanks in advance for your patience and support. 


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    Collect your badge from HERE.

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