Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

I have 2 of the same game, different levels

albski
albski Posts: 22

Level 3

edited March 2021 in Support

I have 2 of the same game,one shows me 1505 then when i reboot, it shows 1506.Can i delete one game? I don't want to lose my progress.

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @albski Hi and welcome, Not sure what your issue is as you would need to log out and log in with a different account details to have two games ? Is this what you are doing ? If so you can contact customer support and they can delete one account for you

    Thank you

  • Welcome to the King Community.

    I do not fully understand your question so I want to know a little more detail so that we can give you the correct answer.

    I have 2 of the same game.

    Same game mean both Candy Crush Saga? or Playing two games with the same account? Or, are you playing the same game through two different accounts?

    Please let me know.

  • albski
    albski Posts: 22

    Level 3

    Same account same computer.When i log on to the site the game comes up the colors on the game board are different the hard levels are not highlighted and i don't have any messages.I close the game and then bring it up again and i have everything normal.When i ask for friends help it goes to the first game,for some reason i have 2 of the same game.Can i delete 1 without deleting the other i don't want to loose my progress?

  • Freddy_
    Freddy_ Posts: 68,477

    @albski Hi Again, Please check your device and game are up to date and clear your browser cache entirely. log out and restart your device and then log back in with your account details and should resolve your issue

    Thank you

Hey! Would you like to give us your opinion?