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I was trying to get access to the store and I can't get it
Hi i have tried login on and off and again on i even deleted game lost all gold but cant getvinto store cant buy anything and its frustrating please solve this problem keeps saying connecting but just stays there
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
@Yessika_01bodre Hi and welcome, There is a long standing issue for some with connection issues to the store.
Please try checking your device and game is up to date, clear the cache from your browser or app store and log out and restart you device and then log back in and see if this resolves your issue
If not then you may need to contact customer support to see if they can look in to your issue or as a last restort you may need to reinstall , but if you do this on a mobile device you will LOSE any stored BOOSTERS or LIVES
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…