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Wunmicold
Wunmicold Posts: 2

Level 1

Why am I not saying ads or any bonus anymore? It’s really frustrating

Answers

  • Hey there, welcome to the place.

    But it seems like you're no longer part of an experimental test group (of guinea pigs); see here.

    Some will get adverts & others won't, different people get different features.

    So you just have to deal with the experiment for as long as it lasts, but (try to) have fun.

    And do not delete the game in an attempt to restore the feature, as any accumulated boosters/received game lives would also be deleted; see this.

    You're basically at the mercy of those tasked with maintaining the game on whether or not you get this feature restored to you.

    Guinea pigs, such adorable little creatures...

  • Freddy_
    Freddy_ Posts: 68,477

    @Wunmicold Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

  • Hello and welcome to the community.

    Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

    If you not received ad that mean you are now not under the testing group.

Hey! Would you like to give us your opinion?