Claim rewards.

Kasandra18

On a team and didn't get the rewards when reaching 7000

Freddy_

@Kasandra18 Hi and welcome, Sometimes there is a graphics glitch with the fantastic five feature and althought it shows you have reached 7000, if you add you team scores up they do not come to 7000. If this is the case the scores are counted in the background and if your team reaches the target in the allotted time then your rewards will be given.

If you can post a screenshot of your feature i can confirm if this or another issue

Thank you

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/330881/claim-rewards

Hello and welcome, there is a graphics glitch currently. You probably haven't reached 7000 points truly but your points are counted, once you actually reach 7000 points you will get the reward.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/330881/claim-rewards

Hi and welcome to the community.

Normally when a player leaves the team, his or her points also go with it but the calculator shows the total wrong so i think this is your case as mentioned above. If you manually calculate all the scores of your participant i think it will not be exact 7000. So try to get some more points and surely you will get ur rewards upon completing the required target. If this is not your case please try to contact player support either directly from game or through this link.

https://soporto.king.com/contact