No internet connection

renee2021

For about 6 weeks the fake says I have no internet connection but I do. I can’t buy anything it earn any prizes. It’s frustrating. I’ve attached some examples to show you what’s happening.

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aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/330900/no-internet-connection

Hi and welcome, You can try checking your game is up to date and log out and restart your device and then log back in to see if this solves your issue

If not try while in the game disconnecting your wifi for 30 seconds and then reconnect to see if this helps.

There is a long standing connection issue in the game and unfortunately we have no time frame on a fix for this, Uninstalling may resolve your issue as a last resort but you would LOSE any stored BOOSTERS and LIVES

Thank you

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/330900/no-internet-connection

Hello and welcome to the community.

This can be caused by slow internet, game not connected, or some other reason, you may face such problems.

Check app update - Log out game - Restart Device - Open game and Log in.

SidLock

Maybe your game isn’t updated? I know some games will not let you do certain things if you don’t update it right away