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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Episode Race
I have never been able to participate in an episode race, there seems to be a technical issue on my account. I am currently on Level 743 and it's getting pretty hard without any extra gold income
Edit: I am playing Candy Crush in Mozilla with my King Account and alreay cleared my cache, but the problem persists!
Answers
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Hello and welcome to the community.
The episode race is a test feature which means that it is not guaranteed to always be in your game. It is available to only a fraction of all players, or it might be missing due to temporary issues. Make sure to clear the cache not just once but often.
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Welcome to the friendly King Community.
Each feature of the game is controlled by the test group and the features are distributed randomly, meaning that not everyone gets the same test features. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this same time.
Just because you don't get it doesn't mean you'll never get it, since features like these are rolling between different players so you may get this feature in the near future.
Promotion allocation is random, and so king unable to manage the active promotions for specific players.
Luckily this is not a problem, its completely normal.
I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day!
