Refused to accept 10 gold bars 2x in a row

deplayer

My game has refused to accept 10 gold bars 2x in a row and it cost me my winning streak as well as 3 boosts each time.

How do you actually get support as something is wrong.

nguyenanhduy1591999

Check your wifi

Freddy_

@deplayer Hi and welcome, Try the standard trouble shooting tips and see if this helps

Check your game and device are up to date, clear the cache from your app store or browser and log out and restart your device , then log back in and see if this resolves your issue

If not please try to provide a screenshot of your issue. Is it not connecting to store?

Thank you

kiara_wael

Hi and Welcome to our Community

Make sure Check app update - Log out game - Restart Device - Open game and Log in.

and If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/331254/refused-to-accept-10-gold-bars-2x-in-a-row

Hello and welcome, please check app update, sign out of the game, restart your device and wait 5 minutes before opening your device, open the game and sign in. This should resolve your issue. Please clear the cache if you are using the browser.