Glitches!!!

killaahk

I worked hard for my 5 streak & was currently on a level (930) i exited the app to reply to a text as I always do, opened up back the app and the level quit itself! Lost my life & a streak!!! Highly disappointed as i worked so hard for it

kiara_wael

Hi and Welcome to our Community

Yes, it happened to me too when the game stopped and I lost Win Streak

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/331882/glitches

Hello and welcome, try the standard troubleshooting. Check your device is up to date, if playing via a browser clear the cache and then restart your device and see if this resolves your issue.

This does occasionally happen and if you play multi device you will find this happens a lot more. Also make sure any levels you finish that they register before you leave the game as if it fails to register correctly you will get this problem.

Thank you.