Synchronization

Ilka

Hi, it happend for the first time, I don’t have synchronized levels on iPad and iPhone. Why?

kiara_wael

Hi and Welcome to our Cpmmunity

Please check this page

https://community.king.com/en/blog/discussion/268623/moving-your-game-progress-to-a-new-device-apple

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/332294/synchronization

Hello and welcome, normally if you play multi device you need to restart the device that is behind in levels so it re-syncs to the server and updates your levels. Please check both Game IDs are the same.

Here's how to find your Game ID.

1. Open the game and tap the 'My Profile' on the Start Menu. You can also tap the Settings in the right upper corner on the game map.
2. Select the 'My Profile' button.
3. On your game profile page, double tap the King logo above, and this should reveal your Game ID.

Thank you.