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Hi,
As I said in the question, my Facebook account was hacked. As Facebook doesn't give me an option that actually helps to recover my account... I had no other option than creating a new account. Now I'm here asking for help to, at least, not lose all the progress that I've made in Candy Crush (LvL 4511) and Candy Crush Saga (Lvl 3265). My app ID is 1606698067
Can you tell me which steps should I follow to success on this?
Thank you for all your help
Alejandro
Hello and welcome, please connect a new Facebook or King account to the game and send Player Support an email.
Choose the sub topic "Game didn't save" and ask them to manually restore the levels on your new account. Thank you.
Hi and welcome to the community.
As explained above please try to contact our player support to recover your progress. And in case if you are still finding difficulty in getting it done please let us know. We will request our CM to help us here in recovering your progress.