device progress lost.

ari_ophelia

does anyone know why i cant reset my progress? i passed a level while logged on my king account on my phone but when i log back on my computer i have to redo the level.

Freddy_

@ari_ophelia Hi, Should not really manipulate the game this way as it can mess up your game and reset features. but change the date on your device to 2024 and enter the game till it shows 5 lives. then exit the game and then change you date back to the correct one. restart your device and your issue should be solved

ari_ophelia

https://community.king.com/en/candy-crush-saga/discussion/comment/1498859#Comment_1498859

so i shouldnt play on different devices?

Freddy_

@ari_ophelia No playing different devices is fine manipulating the date is not recommended which is what you wrote before editing your post.🤣

Your second and edited post you will find it can take a while for you other device to update and you may have to log out and back in on the device for it to register the level from the first one

ari_ophelia

https://community.king.com/en/candy-crush-saga/discussion/comment/1498893#Comment_1498893

oh ok because i logged out and back and nothing happened. and yeah i did edit the post. apologies

ari_ophelia

https://community.king.com/en/candy-crush-saga/discussion/comment/1498893#Comment_1498893

nevermind. it updated