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Can not sync my profile

Micke101
Micke101 Posts: 30

Level 3
in Support

Hi it is not possible to sync my profile started yesterday do not want to reinstall because do not want to lose the last levels I made 9104. In the app it works to sync but not with windows anyone have the same problem?

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Micke101 Hi and welcome, You should never reinstall and only do this if its a last resort. when you you have done the levels on the app when going to another device it does need to you to log out and in of the game sometimes to get your second device to update the levels from your first, Especially if you change to the second device fairly quickly. What device / platform is your game not syncing too.

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    Open Windows and play one level closed , log out and log in and Connecting to Facebook or King account .

  • Micke101
    Micke101 Posts: 30

    Level 3

    No

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Micke101 Hi and welcome, You should never reinstall and only do this if its a last resort. when you you have done the levels on the app when going to another device it does need to you to log out and in of the game sometimes to get your second device to update the levels from your first, Especially if you change to the second device fairly quickly. What device / platform is your game not syncing too.

Hey! Would you like to give us your opinion?

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