Why am I getting this when I play Candy Crush?? I was in the middle of playing when it came up??

Patty-3

When I click on that link, it doesn't exist?

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/333326/why-am-i-getting-this-when-i-play-candy-crush-i-was-in-the-middle-of-playing-when-it-came-up

Hello and welcome, please check your windows and browser are up to date. Clear the browser cache entirely. Restart your device and log back in and this should solve your issue.

Thank you.

Freddy_

@Patty-3 Hi and welcome,

WebGL is a graphics form that allows 2D and 3D graphics to be played on your device, but is a bit outdated now. As for the message i get this pop up now and again when playing through a browser. All you should need to do is clear your browser cache and then restart your device and log back in

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/333326/why-am-i-getting-this-when-i-play-candy-crush-i-was-in-the-middle-of-playing-when-it-came-up

Hi and Welcome to our Community

Please make sure your browser is up to date and clear the browser cache, restart your device and try again see if this resolves your issue.

Also please check this page about WebGl.

https://www.picmonkey.com/help/errors-and-troubleshooting/crashes-and-performance/how-to-enable-webgl