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I played the new cloud climb and won two prizes but didn't receive either one.
Catherine-6
Posts: 19
Level 2
in Support
I played the new cloud climb game and won two prizes but didn't receive either one.. Is there a problem?
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Answers
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Same here. This used to happen sometimes with the beanstalk too.
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Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those
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@Catherine-6 Hi and welcome,
Please check your device and game are up to date , log out and restart your device and log back in and see if this resolves your issue. I have not seen any reports of any issues with this feature yet.
You can contact customer support for your missing rewards and they may help you with these as a good will gesture, but normally on purchased boosters are replaced
Thank you
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