Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Denise_Schultz_ Hi and welcome,
Hi and welcome again. The free spin is a test feature so it is not always guaranteed to be in your game. Test features contain groups of randomly selected people. So this just means your not in the test group at present, but you could be in the future.
To check you are getting the features available to you. Check for game update, log out and restart your device, then log back in. This will make sure you game is as up to date as possible.
Hope this helps