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Level 2
@Angie_SoMd Hi and welcome
Please check your device and game are up to date , log and clear the cache from your app store or browser. restart your device and log back in and see if this resolves your issue.
Please follow @kiara_wael link for any missing rewards, but please note any free rewards replaced would normally be a good will gesture as normally only purchased boosters are replaced
T%hank you