Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@sknair Hi and welcome,
Please try the standard troubleshooting tips to see if this helps if not please read post above from @kiara_wael
Check your device and game are up to date, log out and clear the cache from your app store or browser. restart6 your device and log back in
Thank you