My candy crush spin wheels and gold bars are stuck on loading

Que_plays

I can't use the spin wheel to win more moves nor can I purchase with my gold bars please help me. It just says loading but never ends.

kiara_wael

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

Freddy_

@Que_plays Hi and welcome,

There is a long standing connection issue and would try the above steps from @kiara_wael to see if this resolves your problem,

If not then you may find you may need to uninstall and reinstall the game, Note though if you do this you will LOSE any stored BOOSTERS and LIVES

Thank you