Loss of playing status

marylubellmarylubell Posts: 2 Newbie

I have been playing this game for a few years and have only missed a few days a couple of times. However two times over the last 12 months, I was bumped down to newbie status/day! I discovered this when I signed in the next day after I had been playing the day before. Check the dates if you like. I enjoyed getting the extra perks for being a regular player. Why was this done to me?

Answers

  • kiara_waelkiara_wael Posts: 47,300 Candy Moderator

    Hi and Welcome to our Community

    Could you please take screenshot ?



  • Hey! Would you like to give us your opinion?

  • AlienscarAlienscar Posts: 1,211 Level 4

    Hi @marylubell Kiara is right and a screenshot would help, but I am wondering if you are talking about the Daily Treat Calendar. If you are then unfortunately there is a long standing issue with the Calendar that causes it to reset to day one. It is not much, but here is a little information about the issue.


  • Sukanta_BiswasSukanta_Biswas Posts: 20,741 Candy Moderator

    Welcome to the friendly King Community.

    I'm not sure for which problem you are trying to find the solution, because the game does not have a newbie or any such status.

    I can see you are Newbie in the community, is this your problem ?

    Please let us know or you can show us your problem with a screenshot .

    Thanks!


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