Why didn't grt my recompense

karfra

It's the second time my fantastic five team got to the end and the recompense it's not given!

Freddy_

@karfra Hi and welcome,

There is sometimes a graph glitch where the graph shows you should collect your reward, but if you add your team scores up they do not come to 7000. If this is the case your scores are being counted in the background and if your team reaches the required score in the time your rewards will be given. If you can post a screenshot of your fantastic 5 i can confirm this or not

If your team scores do add up to 7000 then you will need to contact customer support regarding your missing reward

https://soporto.king.com/contact

Thank You

Freddy_

@karfra Hi and welcome,

There is sometimes a graph glitch where the graph shows you should collect your reward, but if you add your team scores up they do not come to 7000. If this is the case your scores are being counted in the background and if your team reaches the required score in the time your rewards will be given. If you can post a screenshot of your fantastic 5 i can confirm this or not

If your team scores do add up to 7000 then you will need to contact customer support regarding your missing reward

https://soporto.king.com/contact

Thank You

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/338734/why-didnt-grt-my-recompense

Hi and Welcome to our Community

as Freddy said, the Fantastic Five has some graphics problems, which means that even if your team doesn't collect 7,000 points, you can see that 7,000 points have been collected there. You will receive reward when your team collects 7,000 points.