Cannot log into my profile on Firefox

moetoe

When I try to log into my profile on Firefox to play candy crush, it prefills my email address and password. When I click continue nothing happens, no error message, nothing. It just sits there. I have tried clearing cookies and tried changing my password with no luck. I am able to log in on other browsers but firefox is my main browser. Can you help?

kiara_wael

Hi and Welcome to our Community

Make Download again Firefox 😉and You can also play game on other browser like Chrome .

Freddy_

@moetoe Hi and welcome,

If you have made sure you browser is up to date and cleared the cache from your browser there is not much more you can do in regards getting the game to work on Firefox.

All you can do is try playing via another browser or download the windows 10 app version of the game as this is a far more stable platform to play on. You can get this from the Microsoft store

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/338966/cannot-log-into-my-profile-on-firefox

Welcome to the friendly King Community.

My guess is that the Candy Crush Saga site in your (Firefox) browser has been blocked by ad blocker or some other extension, so see if any extension has been added to your browser HERE.