Cannot log in -- The Candy Crush people keep telling me to go to fb--I don't USE fb!!!!

LouieDaPooper

This is EXTREMELY FRUSTRATING--I have played for years, changed computers, no problems--now I'm STUCK. I guess they don't want customers?

Albert_Heinrich

https://community.king.com/en/candy-crush-saga/discussion/339089/cannot-log-in-the-candy-crush-people-keep-telling-me-to-go-to-fb-i-dont-use-fb

@LouieDaPooper I have the same issue. Waiting for KING to give direction. This is my second day. Apparently KING is aware of the issue. Have you reported it already

Freddy_

@LouieDaPooper Have already answered your support question on this and give you the post explaining at present there is no fix. I have not told you to go to facebook just giving you the post explaining the issue

LouieDaPooper

Well, Freddy, I was able to fix the problem and this is how I did it--don't know if anyone else can replicate this.

All day the site refused to recognize my user name or my password. I tried it on several platforms, no joy.

Then, my internet went out--there was a problem in the neighborhood.

While the internet was out, I restarted all my devices.

When the internet came back on I was able to log in.