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I just got a new IPad and when I went to play Candy Crush, I no longer had access to the Star Tournament. I signed into my account to make sure everything was updated. Everything else seems fine - Iām at the correct level, with the correct rewards, but no longer with access to the Star Tournament. Please help!
thank you!
@sueszach Hi and welcome,
The Features in the game can be device specific so although you had this on your original device, you are not guarenteed to have it on your new device. All you can do is keep your device and game up to date and log out and restart your device and then log back in to keep it running as best as possible and hope the feature appears on your new device. It may after playing a few levels or it may not. If you have access to the older device might be worth playing the tournament on that till its finished
Thank you
@sueszach Hi and welcome,
The Features in the game can be device specific so although you had this on your original device, you are not guarenteed to have it on your new device. All you can do is keep your device and game up to date and log out and restart your device and then log back in to keep it running as best as possible and hope the feature appears on your new device. It may after playing a few levels or it may not. If you have access to the older device might be worth playing the tournament on that till its finished
Thank you