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game is not opening

Ane_Anika
Ane_Anika Posts: 17

Level 2
in Support

why can I open this game for days ? Can someone fox that . please?

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Ane_Anika Hi and welcome,

    Are you receiving any error messages and what device are you playing on. Would be extremely helpful if you could screenshot any errors.

    Thank you

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Ane_Anika Hi Again,

    Clear your browser cache entirely and restart your device and should resolve your issue

    Thank you

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    Which device are you play , Please check this page Here. Thank you

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Ane_Anika Hi and welcome,

    Are you receiving any error messages and what device are you playing on. Would be extremely helpful if you could screenshot any errors.

    Thank you

  • Ane_Anika
    Ane_Anika Posts: 17

    Level 2

    now the game opens, but not the level I want to play ... then it appears this....

    Candy crush.jpg


  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Ane_Anika Hi Again,

    Clear your browser cache entirely and restart your device and should resolve your issue

    Thank you

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