Store

clhammer

I used to be able to access the store in Candy Crush and now I can't. Any thoughts?

Tinitun

(EDITED by CM - Unsupported language) 

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/339566/store

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE 

Freddy_

@clhammer Hi and welcome,

In my experience this is probably the long standing connection issue, i would try the troubleshooting tips by @kiara_wael to see if this helps, but you may find uninstalling and reinstalling may be the only fix at the moment, but if you do this you will LOSE any stored BOOSTERS and LIVES

Thank you

kiara_wael

test