Purple Blocks

Rick66

I have problem with the game, I see only purple blocks and I can not play the game.....What is the problem here????

Freddy_

@Rick66 Hi and welcome,

Check your device and game are up to date , log out and restart your device and then log back in and see if this resolves your issue

If not can you post a screenshot of your issue

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/339914/purple-blocks

Hi and Welcome to our Community

Which level ? Make sure updated your Apps

Rick66

Ik zit in level 1698 and on my computer is the problem and I do not know how to update the game. On my phone is the game working perfect.

Freddy_

@Rick66 To update your game if playing through the win 10 app version of the game go to microsoft store, settings, updates.

If playing via a web browser, just check browser is up to date, log out and clear the cache from the browser restart your device and log back in