Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@itscoochie Hi and welcome
There is sometimes a graphics issue with the feature that shows you should receive your reward but when you add your team scores they do not come to the required total. If this is the case the scores are counted in the background and when you reach the target the rewards are given. If you can supply a screenshot of your F5 i can confirm to you if this is the case or not
Thank you