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Hi @snickers123! Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you can also check the link below.
Wheel and Extra Moves stuck on loading/ connecting — King Community
@snickers123 Hi and welcome,
Would try the above tips from @arwen777 to see if this resolves your issue , if not you probably have got the long standing connection issue. Unfortunately there has been no fix found for this at present and all you can do is wait for a fix or maybe uninstall and reinstall the game but if you do this on a mobile device you will LOSE any stored BOOSTERS and LIVES
Thank you