facebook help

odea

it has been over 2 months and candy crush will not load on facebook it just crashes im on high levels around 7000 so i really miss my game any help i have sent reports but get nothing,I play on my laptop windows 10 not on phone

kiara_wael

Hi and welcome to our Community

Make sure update your Windows 10 👇️

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

Freddy_

@odea Hi Again,

Have already answered this on your other post, clear your browser cache entirely and restart you device then log back in and should resolve your issue

Personally i would download the win 10 app version of the game as this is a better more stable platform to play on and you do not need to worry about clearing the cache etc

Thank you