Candy Crush game failed to launch

bbvincent

Played a long time until recently it frozen at level 1363 !

tried many ways but unable to proceed.

Return email bbvincent2020@gmail.com

kiara_wael

Hi and Welcome to our Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

Freddy_

@bbvincent Hi and welcome,

Would be handy to know what device you are playing on and if you are getting any error messages?.

Would also ask you to edit your email out of the post as this is your personnel information and could be open to abuse. Tap the cog wheel top right of post and edit to remove

Thank you