Connection Error An unknown error occurred connecting to the Amazon Appstore.

DnoD

Since the early June update of Candy Crush Saga, I've not been able to play the game. I get a "Connection Error An unknown error occurred connecting to the Amazon Appstore."

I'm on an older Kindle Fire.

I can connect to the Amazon Appstore just fine through a browser and through the Kindle App Store on the device, so I'm not going to be changing any passwords. This is a King software issue. I've rebooted the device multiple times and reinstalled Saga and get same error. This is twice now this year a Saga update has had an error which was not corrected for a month or more.

kiara_wael

Hi and Welcome to our Community

The studio is investigating the issue on Kindle devices and for more detail 👇️

https://community.king.com/en/candy-crush-saga/discussion/341410/when-i-try-to-play-it-says-error-trying-to-connect-to-amazon-appstore