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Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
quote:
Can you release (return) my ads?
Welcome, newcomer; but it seems like you're no longer part of an experimental test group (of lab rats), see here.
Some (like your husband) will get adverts & others won't, different people get different features.
So you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
And do not delete the game in an attempt to restore the feature, as any accumulated boosters/received game lives would also be deleted; see this.
You're basically at the mercy of those tasked with maintaining the game on whether or not you get this feature restored to you.
But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.
Lab rats, such adorable little creatures...