Game is ending before the board stops

Chase_

In levels the game can end before the candies stop exploding

As you can see, right above the toffee swirl at the bottom left of the board there are 3 green candies lined up to hit the toffee swirl, but the game ends before it explodes. Please look into this issue (it makes you lose for no reason.)

Freddy_

@Chase_ Hi and welcome,

This is a temporary bug hat does happen know and again but unfortunately there is nothing hat can be done regarding this. The issue is known and i think as it only happens now and again hat the studio have found it hard to replicate the error to find a fix for he issue. all you can do is restart the level and try again, there is another error where you can pass a level and it does not register which also not much can be done about other than replaying the level so you are aware

Thank you

Nikolaos_Prodromidis

It is probably a bug! I see something like this for first time all these years that I play Candy Crush games!

Alienscar

Hello @Chase_ I do not think this is an issue that Support can help you with as it would appear to be part of the game.

As you can see from the linked post below you aren't the first person to notice this phenomenon

https://community.king.com/en/candy-crush-saga/discussion/comment/1604854#Comment_1604854

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/344198/game-is-ending-before-the-board-stops

Hi and Welcome to our Community

Level 8969 is Order target , You should clearly Block .and destroy the keys, Please check this video

https://youtu.be/6iRR6xuWBmw?t=10

Freddy_

@Chase_ Hi and welcome,

This is a temporary bug hat does happen know and again but unfortunately there is nothing hat can be done regarding this. The issue is known and i think as it only happens now and again hat the studio have found it hard to replicate the error to find a fix for he issue. all you can do is restart the level and try again, there is another error where you can pass a level and it does not register which also not much can be done about other than replaying the level so you are aware

Thank you

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/344198/game-is-ending-before-the-board-stops

https://community.king.com/en/candy-crush-saga/discussion/comment/1700695#Comment_1700695

I had already seen it, in other players and in my own game, but I think it is not a mistake, if the game had already made its last move before the candies were aligned, they will not explode.

I don't know if you understand what I mean

Nikolaos_Prodromidis

@hechicerilla , I haven't noticed it, but as I understand it is something that has to do with "timing". It has to do with candydropping after the last move and the "timing" when 3 or more candies in a row are being created! 😉

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/344198/game-is-ending-before-the-board-stops

Hi @Chase_ According to your screenshot this is definitely an error and probably a graphics error.There is no solution to this problem at the moment but the cause of the problems is being sought.

Keep the game app updated and keep playing the game. I hope you don't have the same problem again.

Thank you!

Chase_

Thank you @Sukanta_Biswas