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Kindle Connection Error??

RoDaJoKyRoDaJoKy Posts: 4 Newbie

Member#: 1468917405

My Kindle is still showing this error message since early June 2021 update. The post here in help center indicates that this problem has been resolved. I did receive a manual upload & an automatic upload, but none of these software updates have fixed the issue for me. I even cleared the cache and removed & reinstalled the game. Please help! Thank you!

Answers

  • kiara_waelkiara_wael Posts: 65,547 Candy Moderator
  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 68,478 Crushing Legend

    @RoDaJoKy Hi and welcome,

    The issue with kindle make sure your device and game are up to date and see if this resolves your issue.

    If not all i can suggest is try King support and maybe Amazon support as well to see if they can help you with your issue


    Thank you

  • RoDaJoKyRoDaJoKy Posts: 4 Newbie

    Any new updates on this issue?

    Its been 3 months & still can’t play on my Kindle - same error message.

    Thanks!

    Happy

  • RoDaJoKyRoDaJoKy Posts: 4 Newbie

    My Kindle is finally working-Yay!!! It started on level one, but once I logged in thru Facebook, it went to the correct level.

    Thank you to whoever figured out the problem. (4 months later)

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