Kindle Connection Error??

RoDaJoKy

Member#: 1468917405

My Kindle is still showing this error message since early June 2021 update. The post here in help center indicates that this problem has been resolved. I did receive a manual upload & an automatic upload, but none of these software updates have fixed the issue for me. I even cleared the cache and removed & reinstalled the game. Please help! Thank you!

kiara_wael

Hi and Welcome to our Community

The studio is investigating the issue on Kindle devices and for more detail 👇️

https://community.king.com/en/candy-crush-saga/discussion/341410/when-i-try-to-play-it-says-error-trying-to-connect-to-amazon-appstore

Freddy_

@RoDaJoKy Hi and welcome,

The issue with kindle make sure your device and game are up to date and see if this resolves your issue.

If not all i can suggest is try King support and maybe Amazon support as well to see if they can help you with your issue

https://soporto.king.com/contact

Thank you

RoDaJoKy

Any new updates on this issue?

Its been 3 months & still can’t play on my Kindle - same error message.

Thanks!

Happy

RoDaJoKy

My Kindle is finally working-Yay!!! It started on level one, but once I logged in thru Facebook, it went to the correct level.

Thank you to whoever figured out the problem. (4 months later)