Chocolate Box

Karen123

How annoying it has disappeared when close to collecting the boosters. Has this happened to anyone else?

Yosca

Hi @Karen123 After the update, my chocolate box also disappeared 😕 and I was in the middle of the last row to collect the rewards… bummer

Alienscar

Hello @Karen123 and @Yosca did your chocolate box look like the one in my screenshot? If it didn't then this means that you still had the old Chocolate Box. If you still had the old Box then the fact yours has just disappeared may mean that you are just about to receive the new one. Keep playing and make sure your app is up to date.

Yosca

Yeah I had the new one for a long time @Alienscar And you’re right, before the new chocolate box came, the old one disappeared for some time. Well I’ll see if it returns. Do hope so, because I’ve lost all extra things in the game. (For a long time ago I lost Episode Race, never had the necklace etc…) So yeah that’s a bummer 🤷‍♀️

olushka

Missing 😢

mandrak

mine too also gone...

Karen123

Hi @Alienscar

I had the chocolate box in your screenshot, maybe it is getting another update…?

On a different note the levels are getting harder and we have fewer moves to do it. Could do with the extra boosters from the chocolate box. Here’s hoping it returns soon.

Alienscar

Hi @Karen123 earlier this month a few people mentioned that they had lost their Chocolate Boxes and it turned out to be a technical issue.

@Crazy Cat Lad had this to say

https://community.king.com/en/candy-crush-saga/discussion/comment/1738587#Comment_1738587

So I would guess that the Box isn't having another update, but is instead still having technical issues.

Kazza-3

My chocolate box disappeared yesterday, but this afternoon it came back, along with the win streak necklace, which had been gone for a couple of weeks. Maybe it was some kind of tech issue.

CEG-2

Mine has also disappeared yet again. It happened the night before last…what makes me REALLY ANGRY is that I spent money to get the fish needed to complete. I am LIVID!

Alienscar

Hi @CEG-2 seeing as you spent money on your game, and you aren't happy with the result you might like to try contacting King Support to see if they will give you a refund.

Also note that your Chocolate Box disappearing might be related to you spending money. There is a theory on this forum that if you spend any money on the game then all means of getting free boosters are removed from your game.