nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Candy Corner
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.

Cannot Open Game

heather123t

Hello,

I am experiencing a problem where when I open the app, it says this 'You cannot load the game right now due to regional regulations'

I am in the UK using an IPad

Find more posts tagged with

Want to reply?

Accepted answers

nguyenanhduy1591999

Hello @heather123t . You can send email to them

https://soporto.king.com/contact

All comments

Drp9235

https://community.king.com/en/candy-crush-saga/discussion/347698/cannot-open-game

Best Answer

This is a nonexistent error.

Hattie2012

https://community.king.com/en/candy-crush-saga/discussion/347698/cannot-open-game

Hello

I was wondering if this was resolved as I am experiencing the issue when I log on .

Thank you 😊

rohan_fiveash

https://community.king.com/en/candy-crush-saga/discussion/347698/cannot-open-game

Im play ing on android

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/347698/cannot-open-game

Hello @heather123t have you recently entered your date of birth? The 'regional regulations' bit you mention is also mentioned in the request to enter your date of birth.