I can't sign into my account. I am on level 2600 on Facebook.

jeroka

Also know as Judith Robar-Karding on Facebook. I've always been able to play here as well so I can purchase bars and helps. I can on my mobile but noy my laptop

jeroka

I keep trying to sign in to my existing account but it goes nowhere.

kiara_wael

Hi and Welcome to our Community

Please clear the cache and cookies on your browser to make sure the fix reaches your game.

Make also sure that the browser is up to date  try also different browsers and also make sure you are on Windows 10 since Windows 7 is no longer supported by Microsoft.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/347807/i-cant-sign-into-my-account-i-am-on-level-2600-on-facebook

Welcome to the King Community.

According to your screenshot, you are trying to save the game, which means you are trying to create a game account.

If you already have a game account, you need to select the log-in option.

You will find the option in my marked place.

Thank you!

jeroka

I keep trying to sign in to my existing account but it goes nowhere.

jeroka

All is well and I'm back playing!