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📿 Sam's Streak - "There are connection issues right now..."

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Answers

  • I’m glad I checked on here first. I thought it was just me having issues claiming prize.

  • kiara_wael
    kiara_wael Posts: 156,977

    Hi and Welcome to the King Community

    Thank you for feedback , This issues has been reported and Investigate. Make sure updated your Apps,

  • AshieK22
    AshieK22 Posts: 10

    Level 2

    Sam streak is challenging but i have been winning lately

  • Biatch
    Biatch Posts: 1

    Level 1

    Sounds to me like your running a Sham Contest and not paying out a reward to the winner's so, in fact, you are lying and denying the player's of the game their just dessert's LOL I would think that now would be the time to get yer head out of your proverbial butt's and reimburse all winner's that have a circle spinning on their screen's and get rid of a contest that truly has no winner. I currently have a spinning disc that is not rewarding my prize should I just keep waiting.....

  • Alienscar
    Alienscar Posts: 16,461

    @Biatch I currently have a spinning disc that is not rewarding my prize should I just keep waiting.....

    Not really worth you waiting as the spinning disc is just one of the results of the problem, The other result is that you (and everyone else) will not receive anything from the event after you see the spinning disc.

  • So after the no connecting issue the icon disappeared all together. From what I’ve read above am I too going to loose out on my rewards that I worked so hard to get?

  • TinkerbellW
    TinkerbellW Posts: 5

    Level 2

    I've experienced the same, after winning. 😢

  • TinkerbellW
    TinkerbellW Posts: 5

    Level 2

    edited September 2021

    Is this being looked into? It seems a lot of us are having the same problem?

  • Alienscar
    Alienscar Posts: 16,461

    Hi Tinkerbell yes this issue is being looked at, if you check the very first post on the first page of this discussion you will see the announcement.

  • Covert9
    Covert9 Posts: 1

    Level 1

    Same! I missed out on rewards twice because of the connection issue. I guess I'll never get them 😔

This discussion has been closed.

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