📿 Sam's Streak - "There are connection issues right now..."

plywobb

Twice I’ve played and won first place in the Sam’s Sweet Streak game, both times I haven’t received my chest of prizes.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/350657/sam-s-sweet-streak-game

Hi and welcome to the King Community

The issue has been reported, and is being investigated. please check this page

https://community.king.com/en/candy-crush-saga/discussion/349922/sams-streak-there-are-connection-issues-right-now

For miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

fehill

I have had the same problem twice. I have won first prize both times and each time I've gone to get my prize it says there are connection issues and I miss out on the prize

fehill

I have won this tournament twice and cannot get my prize as it just comes up with a "connection issue" and I never get my prize.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/350662/same-issue-with-sams-streak-tournament

Hi and welcome to the King Community

The issue has been reported, and is being investigated. please check this page

https://community.king.com/en/candy-crush-saga/discussion/349922/sams-streak-there-are-connection-issues-right-now

For miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

arwen777

@fehill are you playing CC on windows 10 platform? If you do and you have a king.com account, try log in to the latter. I got the reward there after playing an older level.

scurranrn

Wasn't working when I tried to collect my prizes. Will I ever get them?

arwen777

@scurranrn if you're playing CC on windows 10 and you've created an account on king.com, then perhaps you can receive the reward at the latter! It worked for me! After playing an older level at king.com, Sam's streak appeared in my ''events'' section!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/350813/sams-steak-prizes

Hi and Welcome to the King Community

This issues has been reported and Investigated , for more informations please check this page

https://community.king.com/en/candy-crush-saga/discussion/349922/sams-streak-there-are-connection-issues-right-now

If you miss a reward please report this to our Player Support Team here

arwen777

Third event I win, first that I failed to get the reward completely! Instead of fixing the ''connection problem'' 🙄, the studio decided to ''fix'' the solution I had found to receiving the reward from my king.com account! 😤 Congrats! First the trophies, now this! What else are you planning on stealing from me this week?!