🍫 Chocolate Box - Server error!

rlil2928

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

This has been going on for some time, over a month. I think all people with this issue that have spent $ to play your game should be reimbursed.

neilquinn

The level of service here is disgraceful. Not sure if everybody else noticed that the only way to interact with a service issue comment from the mods is click options that are all vaguely positive. That's just vile. I know that the app is purely for micro-transaction, but why even offer a support option if this is how they manage it. Community managers say that it's very complex and all I'm allowed to do is click a smiley face like im a 7 year old on social media for the first time.

jeanps

Yes, it’s happened to me as well. Choc box returned, was working ok, then it’s disappeared. Logged out, now it won’t let me in again. Wrong email and password apparently. Not so. I guess it’s giving me a message

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/1867932#Comment_1867932

Clicking a reaction isn't the only way to 'interact' with a service issue comment. You can select the 'Flag' button and report the comment direct to the Moderators. You can also do what you have done here and voice your concern in a comment.

Please bear in mind that the people that are trying to help here are not employed by King, they are just players of Candy Crush that are trying to help other players as best they can.

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/1868662#Comment_1868662

Hello @jeanps if you are having trouble signing in at the moment then please note that King are currently suffering from server issues that may be the cause of your issue.

https://community.king.com/en/candy-crush-saga/discussion/353491/java-lang-runtimeexception

chickenlittles214

hmmmm….?!?! 🙄🤦🏽‍♂️

cccccccc

Hier al 2 weken niet :-)

Germary

Amigo king debes proporcionar más ayuda cuando los niveles se tornan difícil de superar... Amo Candy Crush Saga 😍 pero aveces me hacen decepcionar 😕

Alienscar

Hey @chickenlittles214 for some the Chocolate Box hasn't been working since early in September. It now estimated that it will be fixed in early November. Read all about it below

https://community.king.com/en/candy-crush-saga/discussion/349923/chocolate-box-server-error

jeanps

https://community.king.com/en/candy-crush-saga/discussion/comment/1868737#Comment_1868737

Thanks for the message. You are absolutely right! When I opened the game this morning I was logged back in and the choc box had returned. Patience is indeed a virtue!!