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Where are my gifts from my last six purchases?

KathyFs
KathyFs Posts: 37

Level 3

Hello there!!

I have not received the gifts 
from my last six purchases. 
Because I had 7 gold bars, 
the third place would be 10, 
plus the ones I won with the special 
box of chocolates added up to 32

But, the ones that I give you
for each purchase I did not 
receive. I appreciate you 
looking at it, I made the 
claim directly and they have 
told me to write to you.

Also, I ask where my award is,
which according to connection 
they did not give it? 
Is Candy Crush turned into 
a scam gambling app?

Kathy



Answers

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 2021

    Hi and Welcome to the King Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

    For Sam Streak . If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

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