no internet

LuwannaHeet

my candy crush game does not have an internet connection

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/351100/no-internet

Welcome to the King Community.

Can you confirm me again, did you get this problem while logging in to the game, or did you get this problem at an event?

Besides, was your problem something like that?

I hope to hear from you soon.

svachak

I’ve been having the same problem all day. I cannot connect to the store either. Worked fine yesterday. I tried to re-login and get that connection error, try again later message.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1824936#Comment_1824936

Hi and Welcome to the King Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

svachak

Ok I ended up having to removed and redownload the app. The problem I have now is it wiped out all of my boosters! I’ve been saving all along and it came back to the correct level, but I have 0 boosters. None that shows up when I start a game, and none within the game. Very frustrating, as I’ve been collecting them for years, and I just turned in some loyalty rewards to get others.

how can I get them back?

svachak

It apparently also took me out of the qualifying round too. I was #1 in round 3 last night and #7 earlier today, but now it showing as if I hadn’t even been playing it with 0 points! It seems to have kept me in the same Team though. Very odd how some things have returned and others haven’t. Inconsistent

LuwannaHeet

Reloaded app