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Bought $4.99 all-star bundle for 6 hours
Nitapoo1965
Posts: 8
Level 2
in Support
Hello, I am a longtime player of candy crush saga and am on level 10,019. I am not able to send a screen shot but this is the second time in 2 weeks that I have purchased bundle, says it's been paid for and then nothing. The first time I thought it was just a fluke but now. Not so sure. How can I get reimbursed for these instances?
Best Answer
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Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
Answers
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Hello @Nitapoo1965 instruction is in the following link....
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Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
