Ads not loading on 2nd or 3rd extra spins - using Samsung mobile

pcnz · October 2021

When I get additional spins for a game, quite often the 2nr od 3rd ad won't load. The screen stays black - even if I leave it for hours - and I eventually have to close the program, lose my status and restart. Because it doesn't happen all the time I beleive it is related to the ads themselves.

And the behaviour around adsmakes for a terrible experience. Some you can't cut short, you have to close the ap to stop the ad from running to completion.

Like tis web site, seems to be poor coding.

pcnz · October 2021

Note that I have cleared all cache and memory for Candy Crush Sage then restarted the app. It makes no difference - the ads still randomly won't load.

Alienscar · October 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1830178#Comment_1830178

Unfortunately pcnz there is nothing that anyone can do at the moment to fix the issue with the adverts. The issue has been reported previously though and it is under investigation

Here is what the Community Manager @Crazy Cat Lad said about this issue.