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I am unable to enter the Candy Crush Royalty Program. I get "403 Forbidden" at the top of the page. Underneath that it shows "microsoft-Azure-Application-Gateway/v2". Can you fix this so that I will be able to enter the Royalty Program? I have been enjoying it and would hate to lose it.
@Sadie_girl I'm tagging the CMs because they're more qualified to help with this issue! @kiara_wael @Sukanta_Biswas @Crazy Cat Lad
Thank you!
It has been fixed. I was able to enter at 9:30 Eastern time.
That is great to hear!
Have fun and enjoy 😀
I'm still unable to enter the Royalty Program using my Facebook account, which is how I normally would enter.
Welcome to the King Community.
Since you are playing the game through the Facebook platform, you can contact our player support by clicking HERE.
I hope you'll find your answer there😊
Thank you!
Is there a number I can call? I've sent numerous emails already and again yesterday but have yet to hear back from anyone.
I cannot get into the Royalty Program page, I get this error:
403 Forbidden
Microsoft-Azure-Application-Gateway/v2
Please tell me what I can do about it.
Thank you, in advance.
I need lives please