Having trouble retrieve my progress after getting a new phone

Lscott671967_

Need help retrieve my progress

Lscott671967_

Need help retrieve progress, please

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/352506/having-trouble-retrieve-my-progress-after-getting-a-new-phone

Hi and Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

betchiegrl29

https://community.king.com/en/candy-crush-saga/discussion/352506/having-trouble-retrieve-my-progress-after-getting-a-new-phone

Retrieve your progress by connecting to facebook,

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/352506/having-trouble-retrieve-my-progress-after-getting-a-new-phone

Welcome to the King Community.

There are several steps to get your game progress back, but I need some information to help you through the right steps.

Did you saved the game before via Facebook or Kingdom account?

Is game progress still protected on your old phone?

What was your old device and what is your new device now?

I hope to hear from you soon😊

Thank you!