Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I had to make a new Facebook account because my old one was hacked. How do I recover my progress
Answers
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Hi and Welcome to the King Community
After you create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic
