Saving progress

andersonflooring

Good Morning, after completing a level on either Saga or Friends on a computer at home, and closing the game, I open the game on another computer, say 1 hour later, and it has not saved my progress for that level, so I have to complete the level again. I have tried uninstalling and re-installing but that hasn't helped.

This is not a new problem for me.

Both computers have my Facebook avatar when opening. Both computers are using the Microsoft Store download game.

Any help would be greatly appreciated, Allan

kiara_wael

Hi and Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

andersonflooring

Thank you, I will look into it

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/352730/saving-progress

Welcome to the King Community.

According to your statement, my idea is that there is no problem with your game app or computer, but the passed level is not being saved because even if you pass, you are not reaching the final stage of the level.

You are completing a level but if you close the game before you get the scoreboard with star, the level will not be saved.

That is, as in the screenshot above, after completing the level, the level will not be saved until the Next button is found.

andersonflooring

Thank you for that. I thought I did but you may be right. I will pay attention to that next time.

Thanks again, Allan